FAQs

Custom and personalised orders

Please contact us for any custom and personalised orders at info@rattleandbuzz.com

Sizing details

Chain lengths are mostly 18" - 22" adjustable with a lobster clasp. More information can be found on each product listing.

What material is the jewellery made from?

Most of our Jewellery is made from 316L Surgical Grade Stainless Steel. We do have some Jewellery made from 10K solid yellow gold with 0.07-carat weight diamonds.

Some Jewellery has a gold finish option. 14K products are plated with Rhodium, while 18K products are plated with real 18K yellow gold. We use a high-quality electroplating process that means it does not rub or flake away easily.

Allergies

316L stainless steel is low reaction, with minimum nickel content.

For peace of mind, customers sensitive to nickel can pick a product that's finished with 14K or 18K Gold, as these don't react.

Care instructions

If the Jewellery becomes dirty or tarnishes in some way, clean it using plain soap and water and dry with a soft cloth.

Before storing the Jewellery make sure it is fully dry and is not stored in a moist environment.

When storing, avoid storing the Jewellery mixed amongst other jewellery, as the tarnish on those pieces may spread and cause further.

While wearing, avoid exposure to chemicals such as cleaning agents and avoid wearing in environments where the item may be knocked.

How long do items take to ship?

Please see all shipping information in the Shipping Policy